Business Analyst

UnitedHealth Group

  • Chennai, Tamil Nadu
  • Permanent
  • Full-time
  • 6 days ago
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.Optum's Applied AI team is seeking an experienced and pragmatic Lead Data Scientist to drive the end-to-end ML lifecycle, from problem definition to robust, scalable model deployment and continuous improvement. This role demands deep expertise in machine learning, particularly with advanced transformer models and Large Language Models (LLMs), applied to complex domains such as clinical document understanding and semantic search.Primary Responsibilities:
  • Managing Epi Coder Product Support (Saas)
  • Operational Excellence:
  • Acknowledge all the incoming requests
  • Complete the requests within the SLA TAT and avoid any unnecessary delays
  • No Escalations from any of the stakeholders involved
  • Take complete ownership of the client/task assigned
  • Stakeholder Engagement:
  • Provide consultative solutions to onshore/client requirements
  • Responsible for overall Client Satisfaction
  • Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Eligibility
To apply to an internal job, employees must meet the following criteria:
  • SG 24 & SG 25 can apply
  • SG 24 will move to SG 25; SG 25 will move laterally
  • Performance rating in the last common review cycle of "Meets Expectations" or higher
  • Not be on any active CAP (Corrective Action Plan) or active disciplinary action
  • Time in Role Guidelines:
  • Should have been in your current position for a minimum of 12 months, if you have not met the recommended minimum time in role, discuss your career interest with your manager and gain alignment prior to applying. And share the alignment email with respective recruiter while applying
Required Qualifications:
  • Bachelor's degree in business, Finance, Health Administration or related field
  • 1+ years of experience in business/finance analysis collecting, analyzing, and presenting data and recommendations to management
  • Working knowledge of relational databases, database structures
  • Intermediate level of proficiency with PC based software programs and automated database management systems (Excel, Access, PowerPoint)
  • Demonstrated process improvement, workflow, benchmarking and / or evaluation of business processes
  • Demonstrated excellent communication, time/project management, problem solving, organizational, and analytical skills
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group