Hiring 4 RISK Analyst/ Fraud Investigator/ Investment Bank/ SAL 6LPA

Rivera Manpower Services

  • India
  • Permanent
  • Full-time
  • 1 month ago
Job Description :Hi Warm Greeting From Rivera Manpower ServicesWE ARE HIRING FOR LEADING INVESTMENT BANKING COMPANYDESIGNATION:FRAUD/CLAIMS SPECIALISTPROCESS:INTERNATIONAL VOICEJOB LOCATION : BANGALOREFOR MORE INFORMATION CALLSMITHA-888477796

Job Description : Hi Warm Greeting From Rivera Manpower Services WE ARE HIRING FOR LEADING INVESTMENT BANKING COMPANY DESIGNATION:FRAUD/CLAIMS SPECIALIST PROCESS:INTERNATIONAL VOICE JOB LOCATION : BANGALORE FOR MORE INFORMATION CALL SMITHA-8884777961 PRIYA-9916196088 CHETHANA- 7829336034 LEO- 7829336184 About Client Introduction : Client is a leading global financial services firm, established over 200 years ago: * We are the leader in investment banking, financial services for consumers and small businesses,commercial banking, financial transaction processing, and asset management. * We have assets of $2.5 trillion and operations worldwide * We operate in more than 100 markets. * We have more than 243,000 employees globally. Fraud Hotline Specialist II Roles and Responsibilities: (Voice operational and Rotational Shifts and Week-off) Take ownership of each customer while empathising and prioritising customer needs Resolve conflicts and manage customer expectations Determine customer needs and provide appropriate solutions through relationship building Effective verbal and written communication with both external and internal customers Document customer account activities thoroughly and concisely Engage in interactive dialogue with customers through active listening Approach problems logically and with good judgement to ensure the appropriate customer outcome Make appropriate decisions on behalf of the customer quickly and effectively Effectively prioritise work to ensure efficiency Conduct research as needed Critical thinker and ability to exercise independent judgement Accuracy and attention to detail Required to abide by all applicable regulatory and department practices and procedures Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools Fluency in Windows Operating Systems and Microsoft Office tools Specialist II Claims Roles and Responsibilities:- Customer Focus Take ownership of each customer while empathising and prioritising customer needs Resolve conflicts and manage customer expectations Determine customer needs and provide appropriate solutions through relationship building Communication Skills Effective verbal and written communication with both external and internal customers Document customer account activities thoroughly and concisely Engage in interactive dialogue with customers through active listening Problem Solving Skills Approach problems logically and with good judgement to ensure the appropriate customer outcome Make appropriate decisions on behalf of the customer quickly and effectively Effectively prioritise work to ensure efficiency Conduct research as needed *CANDIDATES PLEASE NOTE : CALLS HAVE TO BE MADE TO OUR DESIGNATED RECRUITMENT CONSULTANTS MENTIONED BELOW TO BOOK AN INTERVIEW SLOT IN OUR OFFICE. ANY REFERENCES WOULD BE HIGHLY APPRECIATED. (Candidates please call other numbers or SMS if in case the recruiters are busy) SMITHA-8884777961 PRIYA-9916196088 CHETHANA- 7829336034 LEO- 7829336184

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