Workday HRIS Analyst
- Bangalore, Karnataka
- Permanent
- Full-time
- Assisting the HRIS users with Workday functionality on modules like Core HR and Recruiting.
- Monitoring and resolution of Workday incidents and support services, with adherence to SLA’s and responsibility for appropriate execution of relevant follow-up actions.
- Ensure appropriate documentation of Workday support maintenance activities and process changes, for future reference and audits.
- Responsible in data loads to workday system through EIB.
- Responsible in building reports as per the request from stakeholders.
- Respond to user inquiries promptly and professionally, ensuring a high level of customer satisfaction.
- Provide expert-level support to HR users, troubleshooting system issues, and guiding users on best practices for utilizing Workday functionality.
- Preparing or updating the SOP document on the performed task.
- Participate in testing efforts for Workday releases, patches, and new feature deployments.
- Maintain accurate records of user interactions, issues reported, and resolutions provided through Ticket tracking system like Service Now.
- Collaborate closely with HR stakeholders and IT teams to ensure the efficient operation of Workday modules and the integrity of HR data.
- Experience working in Workday HRIS modules such as Core HCM and Recruiting
- Ability to inspire and motivate cross-functional teams to achieve desired outcomes.
- Strong customer service skills with the ability to communicate with Stakeholders effectively.
- Ability to work independently and collaboratively in a team-oriented environment.
- Excellent communication skills,
- Excellent problem-solving and analytical skills.
- Extensive experience with Workday HCM System
- Thorough understanding of HR processes.
- Excellent communication and collaboration skills.
- Certifications: Possess Workday HCM certification is a plus but not mandatory. good to have EIB