
Digitalization Analyst
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Understand and maintain enterprise data landscape in databases and applications (SSCPQ & ERP database tables & structure)
- Configure and maintain applications like Oracle Primavera, Unifier, P6.
- Gather end user reporting requirements and develop reports and dashboards
- Create and manage PMO metrics and reports
- Develop and maintain reports using business intelligence tools such as Tableau, Power BI, SQL
- Develop stored procedures and SQL queries for various enterprise needs
- Work with IT experts to learn how to capture and extract the data from various systems and sources.
- Mine data from SQL data warehouses and other data sources.
- Evaluate, test, and configure new applications as required.
- Manage and maintain the configuration of existing in-house and third-party applications.
- Maintain configuration documentation and/or software.
- Track change and enhancement requests and software updates, and perform and report impact analysis on the current configuration, reports, training, documentation, processes, etc.
- Plan and coordinate testing of changes and upgrades.
- Maintain user lists and perform user administration functions on the supported applications.
- Monitor, track, triage and manage end user support requests.
- Provide end user support by diagnosing and resolving issues and answering usage-related questions. Escalate problems to the software vendor as needed and track through resolution.
- Periodically monitor the applications for data integrity. Notify end users to make needed updates.
- Monitor and support archiving activities.
- Support development and implementation of processes for application monitoring and maintenance.
- Identify process automation opportunities and support implementation.
- Support data integration and extraction efforts.
- Develop work plans and track/report status of assigned projects and tasks.
- Provide oral and written reports to managers and stakeholders.
- Maintain knowledge of relevant technologies and applications.
- Maintain record of work done.
- Bachelor's degree in Engineering, Computer Science (BSc) & in Computer Application (BCA) or similar.
- Minimum 2 years of relevant knowledge & experience
- Proficient in Python, VB.Net, C#
- Proficient in Microsoft Power Platform tools and SQL.
- Proficient with Microsoft Office 365 tools such as Excel, Power BI, SharePoint, etc.
- Good English written and verbal communication skills.
- Ability to effectively work with technical and nontechnical staff at all organizational levels.
- Strong customer service and problem-solving skills.
- Demonstrated ability to be the subject matter expert in supporting, maintaining, and administering software applications.
- Ability to learn new content areas and skills quickly and thoroughly.
- Professional attitude and work habits.
- Problem solving and analytical skills.
- Ability to understand software and tools and how they are used to support business processes.
- Ability to introduce, analyze, and execute ideas, processes, and procedures.
- Expertise in Oracle Primavera, Unifier, P6, configuration and maintenance
- Expertise in Data Mining and Business Intelligence
- Understands business function related to the application.
- Experience in understanding of Business Processes and Project Management.