
Site Reliability Engineer
- Hyderabad, Telangana
- Permanent
- Full-time
- Join our innovative team and build awareness about how our hearing aids and service solutions can change customers' lives by making wonderful sound part of everyone's life.
- Design and implement future-proof, scalable, and highly available software systems, services and applications.
- Monitor system performance and identify potential issues before they become problems.
- Troubleshoot and resolve operational issues quickly and efficiently, utilising a data-based approach.
- Automate repetitive tasks and implement continuous improvement processes to increase efficiency and reliability.
- Influence architectural decisions with a focus on security, scalability and high-performance
- Participate in a shared and compensated OnCall rotation (approx. 1 week every 6-8 weeks)
- Support a structured incident management process with automated alerting and clear escalation paths
- Ensure compliance with security and regulatory requirements.
- Provide technical guidance and support to SaaS product development teams, other IT staff and stakeholders.
- Continuously evaluate and adopt new technologies and tools to improve system performance and reliability.
- 3 - 5 years of experience building and maintaining SaaS infrastructure
- Expert skills with networking, storage and virtualization automation with tools like Kubernetes, Bicep, Terraform
- Setting up and supporting CI/ CD
- In-depth knowledge of distributed systems, networking, operating systems and databases
- Experience with cloud computing platforms (e.g. Azure, AWS or GCP).
- Proficiency in a high-level programming language like .Net Core/ C#, Python or Java
- Opportunities for career growth through certifications (e.g., Kubernetes, Azure), mentorship and internal mobility
- Budget for learning & development (technical training, conferences, certifications
- You are proactive and eager to take ownership while collaborating respectfully in a global teamHigh communication and collaboration skills in an international environment
- Ability to work effectively in a fast-paced, dynamic environment.
- You are a continuous learner and enjoy mentoring others or being mentored