a About Max Life Insurance: Max Life Insurance Company Limited is a Joint Venture between Max Financial Services Limited and Axis Bank Limited. Max Financial Services Ltd. is a part of the Max Group, an Indian multi business corporation. Max Life offers comprehensive protection and long-term savings life insurance solutions, through its multichannel distribution including agency and third party distribution partners. Max Life has built its operations over almost two decades through need-based sales process, a customer-centric approach to engagement and service delivery and trained human capital. As per public disclosures, during the financial year 2019-20, Max Life achieved gross written premium of Rs. 16,184 crore. As on 31st March 2020, the Company had Rs. 68,471 crore of assets under management (AUM) and a Sum Assured in Force of Rs. 913,660 crore. For more information, please visit the Company's website a t We Stand for: Caring A compassionate leader who demonstrates appreciation for diversity in thoughts and approach towards people as well initiatives, eliminates biases to promote meritocracy. A coach who inspires people to excel and sets a culture of high performance. Collaboration A boundary-less leader who is capable of identifying & leveraging expertise of team members for superlative outcomes, thus, delivers to the organization's ask. A leader who addresses challenges with a solution oriented approach to create win-win partnerships within & outside teams through inspired cooperation and teamwork. Customer Obession A leader who embodies Customer and keeps him at the core of all deliverables. Proactively anticipate customer needs and implement strategies to provide best in class customer experience. Growth Mindset An ambitious leader who can sponsor game changing ideas and rally the team to turn them into a reality. A leader who challenges the status quo, takes bold & creative actions to manage complex issues & achieve high impact goals by pushing self and others and raise the bar on performance. People Leadership A people's leader who inspires their teams to stretch themselves and achieve their true potential. A leader who create leaders by coaching, empowering & motivating them to deliver superior business outcomes. Max Life Insurance is an Equal Opportunity Employer and promotes inclusion and diversity. Job Description Job Code: Position Sr. Manager - HR Reporting To AVP - HR Department Human Resources Function Agency HR Location 90 C Band 4A Job Summary: Responsible for providing HR support across Elite Vertical with a focus on Distribution teams and supporting HR initiatives, initiated from HO Recruitment of competent employees Employee engagement & retention Employee feedback & counseling Performance Management Employee Development HR Operations Key Responsibilities/ Key Deliverables: Meet all manpower requirements for respective zones Ensure that all vacancies at Elite Vertical are filled within the TAT Hire through referrals Coordinate with HO to ensure that all communication and documentation regarding Recruitment takes place as per laid down process Employee retention with a focus on Distribution channels Study attrition trends Understand employee & market related dynamics Conduct exit interviews, document the same and forward relevant information and papers to HO Institute and implement process for inducting new employees Ensure quality of recruitment Hire and develop relationships with exclusive search firms, coordinate with Recruitment team at HO to establish relationship with NAUKRI, hire through employee referral Manage costs within business plan nos. Implement various selection mechanisms (including tests) Development plans for top 20% employees in the channel Facilitate identification of development plans Facilitate implementation of training calendar Maintain harmonious employee relations Implement performance review cycle for the channel Ensure all G & V sheets are completed and sent to HO within plan timelines Facilitate the G & V review process to ensure that all reviews are completed within timelines Facilitate building of a Leadership Pipe through the Management Development Process Educate employees on usage of the online performance management system Ensure compliance with all Labour Laws in the zones OTHER RESPONSIBILITIES: HR Operations Timely information on joining & resignees to be provided to HO Resolution of employee issues regarding compensation, joining and exit formalities Follow up with HO to ensure prompt resolution of F&F Providing information to HR team and Business Managers on competition, industry trends to facilitate effective decision making Measures of Success: Hiring of front line sales as per TAT & plan No of employees's as backups and no. hired before plan Attrition rates to be lower than previous years or maintained as per plan 92% retention of G2V2 performers Employee costs to be less than plan by 10% Employee feedback Adherence to timelines for appraisal Labour Law disputes Job Specifications: Post graduate in HR At least 5-7 years of HR generalist experience Knowledge & Skill Matrix: Leading Self & Others Result Orientation Working with & Through Others Functional knowledge of HR Business Partnership Skills Impact & Influencing Skills Additional Information (Optional): Key Relationships (Internal /External) Internal - Head Elite Vertical, ECH, COEs in HR, MEV. External - Vendors Distribution HR Head Agency HR Head AVP - HR Org Chart Manager HR
