Customer Experience Executive

Reinforcement Consultants View all jobs

  • Delhi
  • Permanent
  • Full-time
  • 7 days ago
In brief, we need a candidate who:Has handled end-to-end multi-platform supply chain strategy (marketplaces + quick commerce + D2C)Has strong expertise in advanced demand forecasting, inventory optimisation, and replenishment planningCan ensure zero OOS and zero overstock while maintaining healthy inventory turnsHas managed multi-location warehouses, 3PLs, dark stores, and marketplace FC complianceHas driven cost optimisation and unit economics improvementsCan build and lead a high-performance team with strong cross-functional alignmentIs capable of presenting structured weekly & monthly MIS to management, including service performance dashboards, SLA analysis, team performance scorecards, TAT reports, target vs achieved metrics, open/closed case analysis, and improvement action plansRequired Skills supply chain management

Reinforcement Consultants

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