- Handle inbound or outbound calls for sales, retention, insurance, or customer support.- Persuade or assist customers with queries, renewals, collections, or complaints.- Meet daily/weekly/monthly targets for sales or call quality.- Maintain accurate customer records using CRM.- Follow compliance guidelines and quality benchmarks.Languages:- English: Average to Good communication required- Gujarati: Required for LG Inbound ProcessComputer Skills: Basic computer knowledge necessary for CRM handling Shift Timings (Rotational Day Shifts):- 08:00 AM to 05:00 PM- 09:00 AM to 06:00 PM- 10:00 AM to 07:00 PM- 11:00 AM to 08:00 PM- (SBI Process Only): 9:30 AM to 6:30 PM (ref:updazz.com)
