We are looking for a dedicated and experienced Spa Supervisor to join our team. As a Spa Supervisor, you will be responsible for overseeing the daily operations of the spa, ensuring the highest standards of service and guest satisfaction. You will supervise spa staff, manage schedules, handle guest concerns, and ensure compliance with health and safety regulations. The ideal candidate will have strong leadership skills, a passion for wellness, and experience in spa or hospitality management. Your role will include training and mentoring staff, maintaining inventory and supplies, and collaborating with management to develop new spa services and promotions. You will also be responsible for monitoring the cleanliness and maintenance of spa facilities, ensuring all equipment is in good working order, and that the environment is welcoming and relaxing for guests. Excellent communication and organizational skills are essential, as you will be the main point of contact between guests, staff, and upper management. You should be able to handle stressful situations with professionalism and resolve conflicts efficiently. The Spa Supervisor will also assist in budgeting, reporting, and achieving sales targets. If you are passionate about the spa industry and committed to delivering exceptional guest experiences, we encourage you to apply for this rewarding leadership positionResponsibilities
Supervise daily spa operations and staff performance
Ensure exceptional guest service and satisfaction
Manage staff schedules and coordinate shifts
Handle guest inquiries, feedback, and complaints
Maintain spa cleanliness and equipment functionality
Monitor inventory and order supplies as needed
Train, mentor, and evaluate spa staff
Implement and enforce health and safety regulations
Collaborate with management on promotions and new services
