· Promptly attending breakdown for instruments.· Giving Preventive Maintenance Service (PMS) to customers at stipulated time.· Generation of service revenue by promoting Annual Maintenance Contracts (AMC) for instruments.· Effectively cover entire territory in minimum cost.· Need based travel outside the territory in cases of emergency (all across India).· Documentation and web reporting to be done in a timely manner.· Participate in instrument demonstrations and help sales colleagues for demonstration of analyzer.