Manager - Shared Services Centre

Tata Communications

  • Mumbai, Maharashtra
  • Permanent
  • Full-time
  • 22 days ago
Broad outline of the Role Participate in various stages of supply chain processes, in area of procurement/vendor management/logistics/ inventory/quality management to ensure service availability to the customers and at the same time driving cost efficiencies, quality management and timely delivery of orders. This is an operational role which is responsible for delivering results that have direct impact on the achievement of results for projects undertaken as per business requirements. Purpose - Broad objective of the role Size and Scope of Role - No. of direct reports Size and Scope of Role - Total team size Minimum qualification & experience Bachelor's Degree in engineering or business or equivalent qualification 7-12 years of experience in supply chain or material management roles Other knowledge/skills Excellent interpersonal and negotiation skills with a proven ability to create and maintain positive working relationships with vendors, suppliers, shippers, and customers. Expertise in Service procurement before on-boarding vendor. Expertise in contracting management and ensuring risk coverage in contract. Key Responsibilities Review procurement volumes by vendor and product class/type, thereby, identify areas for Rate Contracts/Frame Contracts, and finalize the same. Engage with internal user teams for understanding requirements of new projects / Operations requirements and deals. Collaborate with key persons including demand and delivery manager to ensure clarity of specifications and SLAs. Managing sourcing and procurement Work with vendors /Planning team - to expedite deliveries and support delivery related challenges. Review logistics to make sure they run smoothly. Review supply chain inventory and records Analyze data from delivery processes to find bottlenecks and other issues. Manage procurement negotiations, order processing and maintaining the supply of required services. Ensure vendor compliance to Supply Management Policy and Procedures Technical Competencies Knowledge / Skills

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