CISNGE - ServiceNow Architect - JL6

Infosys

  • Bangalore, Karnataka
  • Permanent
  • Full-time
  • 2 months ago
Responsibilities :Interface with key stakeholders and apply your technical proficiency across different stages of the ServiceNow Implementation Methodology including requirements elicitation, architecture definition and design, solution implementation and roll out.
  • Evaluate multiple products for compliance across Enterprise Service Management and suggest best solution, products, architectures meeting the guiding principles of Greenfield, Cloud based, mobile first and zero customization.
  • define, plan and develop solutions, frameworks, IPs etc. around ServiceNow and Service Management Domain.
  • Evangelize the usage of reusable frameworks and artifacts; create knowledge /certification artifacts and evaluation criteria guide.
  • Guide the team technically and work closely with offshore team acting as a communication medium between the client and offshore. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.
  • Review architectural decisions, architecture solution, re-engineering architectures to meet project requirements. Ability & Experience to define at an architectural ( in consultation with Architects ) and design level of detail, technical solutions aligned with business problems.
  • Experience designing and implementing client facing solutions leveraging involving ServiceNow.
  • Experience of performance compliant design, sustainable solution architecture
  • Experience implementing and integrating enterprise software applications.
  • Analyse and Evaluate alternative solutions and recommends cost effective and efficient solutions
  • Propose data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
  • Design and develop ServiceNow data model to support process integrations
  • Ability to understand ServiceNow lifecycle, multitask, time management skills
  • Support and coordinate scheduling and execution of releases, product upgrades, new technology deployments.
  • Business analysis and requirements gathering abilities.
  • Ability to learn technology quickly through instruction and self-training
  • Practical experience with agile methodologies/tools
Additional Responsibilities :ServiceNow ITSM, ITOM, ITAM (HAM/SAM), ITBM, eBonding/ Integrations, Open-Source solutions Minimum 2 ServiceNow Certified Implementation Specialist Certifications, ITIL v3/v4 foundation certified Expert Proficiency of working with ServiceNow platform for Global Customers Design Frameworks and Methodologies; Non-Functional Requirements Architecture definition, design and development tools Scripting, COTS, TMF standards like SID, eTOM, TAMTechnical and Professional Requirements :
  • Primary skills:Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSD,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM
Preferred Skills :Technology->Infra_ToolAdministration-ITSM->ServiceNow,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITBM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-ITOM,Technology->Infra_ToolAdministration-ITSM->ServiceNow-HRSDEducational Requirements :Bachelor Of Comp. Applications,Bachelor of Engineering,MTech,MBA,BTech,Bachelor Of Science (Tech),Master of Science (Technology)Service Line :Cloud & Infrastructure Services

Infosys

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