Job Title: Branch Manager – Agency Channel (Insurance)Role OverviewThe Branch Manager – Agency Channel is responsible for driving business growth through the agency distribution model by recruiting, training, and managing insurance advisors. The role focuses on achieving premium targets, building a high-performing agency force, ensuring compliance, and strengthening the company’s market presence within the assigned branch territory.Key ResponsibilitiesAgency Development & RecruitmentRecruit, onboard, and develop insurance advisors/agents as per company normsBuild a productive and sustainable agency networkConduct regular agent activation and engagement initiativesBusiness Growth & SalesDrive new business premium (NBP) and renewal targets through the agency channelEnsure achievement of branch-wise revenue, productivity, and persistency targetsPlan and execute local sales campaigns and promotional activitiesTraining & Capability BuildingTrain advisors on insurance products, sales techniques, and compliance standardsConduct joint sales calls, field coaching, and performance reviewsDevelop future leaders from within the agency forceTeam & Branch ManagementLead and manage Agency Managers / Development ManagersMonitor daily branch performance and advisor productivityEnsure optimal utilization of branch resourcesCustomer Service & RetentionEnsure high-quality customer onboarding and service deliveryHandle escalations related to advisors, customers, and policy servicingImprove persistency, renewal collection, and customer satisfactionCompliance & GovernanceEnsure adherence to IRDAI regulations and company policiesMaintain accurate documentation, MIS reporting, and auditsPromote ethical selling and risk control practicesKey Skills & CompetenciesStrong leadership and people management skillsProven sales and business development expertiseAbility to recruit, motivate, and retain advisorsGood understanding of insurance products and regulationsExcellent communication, negotiation, and analytical skillsEligibility CriteriaGraduate/Postgraduate in any discipline6–10 years of experience in insurance sales, preferably in Agency ChannelMinimum 2–4 years of team handling experienceLocal market knowledge preferredKey Performance Indicators (KPIs)New Business Premium (NBP) achievementActive advisor count and productivityPersistency and renewal ratiosBranch profitability and compliance score
