Key Responsibilities:Lead Engagement & Conversion:- Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.Upsell & Cross-Sell:- Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.Product Mastery:- Develop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.Pipeline Management:- Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.Customer Experience:- Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.Market Feedback Loop:- Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys. (ref:updazz.com)