Lead, QA & Testing
- Bangalore, Karnataka
- Permanent
- Full-time
- Run end to end Program across QA activities from Test Strategy, Schedule, planning, Execution, Reporting till TCR
- Test Automation execution by using various Automation Tools
- ADO Defect Management
- Experience in SQL queries, Stored Procedures, Jobs creations
- Work independently with several teams across the ITO organisation (Dev, Tech, Infra, Prod Support etc) to deliver a world class testing solution and architecture within the Trade & Cash ITO space
- Provide a pragmatic view of risk & stability vs project delivery timelines to provide a high quality solution within a realistic timescale
- Manage offshore teams in remote locations in India and Malaysia
- Manage change in scope, requirements etc and plan for these in the testing strategy and planning
- Estimate and obtain management support for the time, resources and budget required to perform the testing.
- Define the testing Strategy
- Develop the testing plan for tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.
- Document, implement, monitor, and enforce all processes for testing as per standards
- Keep track of the new requirements / change in requirements of the Project.
- Organize the status meetings and send the Status Report (Daily, Weekly etc.) to the Client
- Attend the regular stakeholder calls
- Act as the single point of contact between Development and Testing teams.
- Design, track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.
- Review various reports prepared by Test engineers.
- Ensure the timely delivery of different testing milestones.
- Prepares / updates the metrics dashboard at the end of a phase or at the completion of project.
- Build a testing team of professionals with appropriate skills, attitudes and motivation.
- Identify Training requirements for up skilling the talent within the testing teams (Technical and Soft skills)
- Run end to end Program across QA activities from Test Strategy, Schedule, planning, Execution, Reporting till TCR
- Test Automation execution by using various Automation Tools
- ADO Defect Management
- Experience in SQL queries, Stored Procedures, Jobs creations
- Creative to resolve challenges during testing
- Courageous to take tough decisions in the interest of project
- Prepare Closure report and Quality Gate checklist
- Ensure compliance to UTM and SDF models
- Excellent understanding of Test Strategy, Test Traceability, Test Evidences, and Test Closure Report which form UTM (Unified Test Model) pillars under SCB's System Delivery Framework
- Foster an open culture within the team
- Sound knowledge on risk assessment and risk management
- Promote equality within the team
- Raise appropriate Risk, Issues, Dispensation whenever required
- Prepare User guides, Business Cases, Training Material
- Employ, engage and retain high quality talent that the team is adequately staffed and skilled to deliver on business commitments
- Lead through example and build appropriate culture and values. Set appropriate tone and expectations for the team and work in collaboration with risk and control partners.
- Bridge skill / capability gaps through learning and development
- Ensure role, job descriptions and expectations are clearly set and periodic feedback provided to the entire team
- Ensure the agreed blend and balance of in-house and vendor resources
- Continuous management of the Trade Application System risks
- Proactively identify issues and actions
- Monitor and remediate issues and actions from audits
- Awareness of the regulatory world and knowledge of AML, Fraud, Screening, Data Quality needs and ensuring these are catered for in the functional design
- Coordinate with resources and teams across different location
- Operations (Group, Regional, Country and Hubs)
- Business - Product/Sales/Segments (Group, Regional, Country)
- Technology - Delivery Teams and Technical Architecture)
- Hive Leads
- Chapter Leads
- Trade Technology Team
- Interface IT Teams
- Technology Services Teams
- Proficiency in programming languages such as Java, Python, C#, or JavaScript for writing automated tests.
- Experience with test automation tools and frameworks like Selenium, JUnit, TestNG, Cucumber, or Cypress.
- Ability to design, develop, and maintain automated test scripts.
- Strong understanding of manual testing techniques and methodologies.
- Ability to create detailed, comprehensive, and well-structured test plans and test cases.
- Continuous Integration/Continuous Deployment (CI/CD):
- Familiarity with CI/CD tools such as Jenkins, GitLab CI, or CircleCI.
- Experience in integrating automated tests into the CI/CD pipeline.
- Knowledge of performance testing tools like JMeter, LoadRunner, or Gatling.
- Ability to analyze performance test results and identify bottlenecks.
- Experience with API testing tools such as Postman, SoapUI, or RestAssured.
- Ability to write and execute API test cases.
- Experience with defect tracking tools like JIRA, ADO.
- Familiarity with test management tools like QTest
- Knowledge of SQL and experience with database testing.
- Ability to write and execute complex SQL queries.
- Agile/Scrum Methodologies:
- Understanding of Agile and Scrum methodologies.
- Experience working in Agile development environments.
- Basic knowledge of security testing principles and tools.
- Ability to identify and report security vulnerabilities.
- Relevant experience of 10-15 years
- Banking/Fintech experience mandatory
- Trade Finance domain experience preferred
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.