Windows Server Administrator
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- Chennai, Tamil Nadu
- Permanent
- Full-time
- Perform advanced troubleshooting for:
- OS corruption or kernel issues
- GPO inheritance or policy failure
- Performance issues (handles/memory leaks)
- DFS, DHCP, DNS failures
- Analyze system logs and identify root cause patterns.
- Validate complex change implementations performed by L2/L3 (pre/post checks).
- Manage server patching exceptions, remediation, and validation of patch failures.
- Execute recovery actions including:
- Service rebuilds
- Failed agent reinstalls
- Event-log-based corrective actions
- Contribute to knowledge base, SOPs, and automation improvement opportunities.
- Lead communication during incidents and coordinate with multiple support teams.
- Mentor G4 and G5 engineers and review ticket quality and troubleshooting depth.
- 3-5 years Windows ecosystem experience.
- Strong expertise in AD, DNS, DHCP, GPO, NPS, IIS basics.
- Hands-on experience with VMware/Hyper-V environment.
- PowerShell scripting competence (read/modify small scripts).
- Certification required: MCSA