Position: Customer Support Executive Location: Onsite - Udaipur (Raj.) Job Type: Full time/ Permanent Company: Beyoung Folks Private limited About Beyoung - Beyoung is a fast-growing fashion brand that curates the latest fashion trends with a focus on premium quality, diverse collections, and pocket-friendly prices. Since 2018, we've expanded from selling T-shirts and mobile covers to countless products, including our own brand Beyoung Originals, such as boxers, winter collections, shirts, chinos, and jeans. We have more than a million users, and our team is expanding quickly as we grow towards becoming the leading fashion brand and the only shopping destination for fashion enthusiasts. Our team members are passionate and enthusiastic about our brand and our growth. We continue to keep our USP (unique selling point) intact by offering the best materials, beautiful designs, diverse collections, and unbeatable prices. We believe in empowering people to look and feel confident every day, and we take pride in the high quality of our apparel. Our team is always available to answer any questions, and we offer online support without ever asking for sensitive information. Job Summary: We are looking for a skilled Customer support Executive to join our logistics team. The successful candidate will be responsible for Non Delivery Shipments Calling Mngt and Order Confirmation Mngt.who makes outbound /Inbound calls to Deliver and Confirm the company's orders. Key Responsibilities: General and Task Management Order Confirmation Calling Mngt. Maximise Address Complete Cases While Confirm the Orders. Increase Call Connected Cases /Increase Genuine Customers % and Reduce Fraud Cases/Minimise Overall Cancellation/ Minimise 24 Hrs Cancellation %,Customer Communication,Daily Work Reports. Inbound and Outbound Non Delivery Shipments Calling Mngt. Maximise Reattempts Cases with Proper Contact no and Customer's Address Verification. Qualifications and Requirements: Bachelor's Or Relevant degree Will Be preferred. Fresher/More than 6 Months Exp. Candidates From BPO/Telecommunication/Logistics/E Commerce will be considered. Excellent problem-solving and analytical skills Strong communication and collaboration skills