Training & Learning Manager
Sapiens International
- Bangalore, Karnataka
- Permanent
- Full-time
- Employees' Training: Provide Sapiens employees (P&C division) with the knowledge and skills to successfully design and deliver the state-of-art solution to our customers. Run global training programs for the different job roles (Such as Analysts and Developers)
- Customers' Training: Design and develop training offerings to support and optimize the implementation of Sapiens' solutions.
- Manage a Global team of technical trainers/instructional designers
- Maintain training platforms and processes.
- Design and develop product related technical training materials.
- Conduct routinely needs assessment to identify knowledge needs across the organization and with Sapiens customers.
- Develop and maintain role-based training programs (for new hires and veteran employees) working with the divisions technical and business experts (SMEs)
- Track training effectiveness and results
- Responsible for training delivery (scheduling, classrooms)
- Responsible for keeping an organized training repository for new hires
- 5 years + design and development of various learning solutions: e-learning, Instructor-led training, virtual classrooms, blended learning, performance support systems (Such as walk.me).
- Experience in a global Hi-tech company (International customers).
- Experience managing a training team/professionals
- English- written and spoken- at Native English speaker level- a must
- Financial/banking/insurance background- a plus
- Highly organized and detail oriented
- Experience working with LMS (Learning management system)
- Independent learner- an ability to work in a fast paced environment