Sr. Analyst - Business Support Operations (Sales Support) - B2201_1

Tata Communications

Pune, Maharashtra
Permanent
Full-time

1 month ago

Broad outline of the Role

This is an operational role responsible for managing day to day sales support operations. The incumbent may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.

Purpose - Broad objective of the roleSize and Scope of Role - No. of direct reportsSize and Scope of Role - Total team sizeMinimum qualification & experience

Graduate in Management or Engineering
0-4 yearsâ€™ experience

Other knowledge/skills

Key Responsibilities

Provide operation support for order booking.
Track Contract Notification Tab
Reserve all Orders for assigned Account managers.
All orders to be approved within 48 hours of entry into package validation.
All Name Change Requests to be entered in Tiger and SFDC.
Disconnection order to be created within 24 hours of receiving the request from collections/Credit team and order needs to process immediately.

Technical CompetenciesKnowledge / Skills

Tata Communications

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