Patient Experience Executive

• Ensure proper checking of bills and payment collection.
• Review prescription or any other referred service advised post appointment, scan the prescription & upload in the patients account in SAP.

• Ensure proper dispatch of reports complying with the TATs

• Confirmation of appointment, via call/ SMS etc.

• Ensure the Patient Rights and Confidentiality is maintained by the team members

• Ensure inter-departmental co-ordination & communication with respect and professionalism

• Ensure Handover / Shift report on a daily basis. This will be 24/7 including night shift basis.

• Ensure proper name plate assigned to consultant chambers
• Any other responsibilities as assigned by the HOD from time to time

Expertia AI Technologies