Creative Project Manager
BecomeTM | Answering Possibilities
- Chennai, Tamil Nadu
- Permanent
- Full-time
- Act as the primary point of contact for key clients, ensuring a seamless and high-value partnership.
- Understand client goals, challenges, and industries to provide strategic recommendations.
- Build and maintain long-term relationships, driving client satisfaction and retention.
- Identify opportunities for upselling and cross-selling our services.
- Develop account growth strategies to increase revenue from existing clients.
- Collaborate with sales and marketing teams to bring in new business.
- Track key client metrics, revenue trends, and performance indicators to drive business outcomes.
- Negotiate contracts, renewals, and service agreements to maximize value for both parties.
- Oversee project timelines, deliverables, and budgets to ensure client objectives are met.
- Act as a bridge between internal teams and clients, ensuring smooth execution.
- Solve challenges proactively and ensure client projects run efficiently.
- Work closely with the branding, content, and strategy teams to align client expectations.
- Provide insights and feedback to internal teams to refine our offerings and approach.
- Participate in strategic planning and innovation discussions to improve services.
- Strong problem-solving skills with a strategic and analytical mindset.
- Proven track record of managing and growing client accounts.
- Ability to drive results and manage multiple stakeholders across various industries.
- Excellent communication, negotiation, and relationship-building skills.
- Proficiency in CRM tools, financial planning, and business forecasting.
- You thrive in a high-ownership role, taking initiatives from strategy to execution.
- You enjoy working cross-functionally to align business and client goals.
- You’re data-driven and always looking for ways to optimize revenue and client satisfaction.
❌ You’re uncomfortable handling multiple client accounts at once.
❌ You lack interest in business growth and client relationship management.