Manager - Data Analytics
- New Delhi
- Permanent
- Full-time
Location: New DelhiChegg provides individualized learning support to students as they pursue their educational journeys. Available on demand 24/7 and powered by over a decade of learning insights, the Chegg platform offers students AI-powered academic support thoughtfully designed for education coupled with access to a vast network of subject matter experts who ensure quality. No matter the goal, level, or style, Chegg helps millions of students around the world learn with confidence by helping them build essential academic, life, and job skills to achieve success.Your analysis will provide valuable insights and identify key levers that materially improve how and what we create, as well as how we manage and deliver our content. Strong communication and analytic skills are critical for success in this role. Curiosity, persistence, creativity, and a desire to understand “the why” will make you successful in this role.Role Overview:As a Manager – Data Analytics, you will lead a high-impact analytics team. With a strategic mindset and a strong technical foundation, you’ll drive data-informed decision-making, lead cross-functional projects, and build scalable analytical solutions to shape Chegg’s future.You’ll be responsible for leading and mentoring Data analysts, designing robust analytical frameworks, and engaging with senior stakeholders to inform key business decisions. This role demands strong leadership, deep analytical expertise, and excellent communication skills.Key Responsibilities:
- Lead a team of analysts to deliver impactful insights across product, operations, and customer engagement.
- Develop and scale advanced analytical models to inform business strategy, product development, and customer experience.
- Own end-to-end project execution: from problem definition and data sourcing to insight generation and stakeholder presentation.
- Collaborate with product, engineering, marketing, and operations leaders to drive data-driven decisions across the company.
- Monitor KPIs and performance metrics to track success of initiatives and proactively identify areas for improvement.
- Mentor the team in using advanced tools (e.g., Python, SQL, Tableau, Amplitude) to create dashboards, reports, and predictive models.
- Influence data instrumentation decisions to ensure robust tracking and data quality.
- Evangelize data literacy across teams and foster a culture of curiosity, experimentation, and continuous learning.
- 10+ years of experience in analytics, with at least 3+ years in a leadership or managerial role.
- Proven experience in building and scaling analytics teams and processes.
- Master’s degree preferred (in Statistics, Mathematics, Engineering, Economics, or a related field).
- Strong expertise in Python (mandatory), SQL, and BI tools like Tableau, Databricks, or PowerBI.
- Hands-on experience with forecasting models, statistical inference, and predictive modeling techniques.
- Deep understanding of data infrastructure, experimentation frameworks (A/B testing), and data governance.
- Experience with APIs, JSON data structures, and product analytics tools like Amplitude or Mixpanel.
- Excellent communication and storytelling skills; ability to simplify complex data into actionable business insights.
- Strategic thinker with a problem-solving mindset and a