JD for CRM>To ensure complaints closure compliance levels as per the defined standards>To ensure service quality compliance with in the store as per defined standards>To ensure quality web enquiry , thus ensuring higher customer satisfaction..>To cross ckk the documentation of all sales>To complete the desk board on Display data>Provide support to delivery; installation , validation and commissioning of all product categories.>Credit Note Dote>After sales; Customer follow Up>Happy Calling with customers>Co-ordinate with Resq team for Defective management, installation & service>Quotation for Customers for bulk hiring>Defective Management