Business Analyst

• Define and own the SWIFT/ISO 20022 change roadmap: MT–MX migration, new scheme features, cross‑border product enhancements, and integration with fraud/sanctions/compliance systems.

• Lead requirements elicitation and documentation (BRD/FRD, user stories, use cases, as‑is/to‑be flows) for SWIFT MT/MX messages, payment engines, and upstream/downstream systems.

• Own business analysis for SWIFT MT/MX and ISO 20022 initiatives, from discovery through implementation and post‑go‑live stabilization.

• Lead requirement workshops with Operations, Business, Compliance, Risk, Treasury, and IT; produce BRDs/FRDs, user stories, and end‑to‑end process flows.

• Perform MT–MX mapping and gap analysis, documenting impacts on channels, payment hub, core banking, sanctions/fraud, and reconciliation systems.

• Contribute to solution design with architects and vendors for SWIFT connectivity, payment engines, and downstream integrations.

• Define business acceptance criteria, support test case design, review results, and sign‑off business functionality and data quality (including enriched ISO 20022 data).

• Support incident and change management for SWIFT/ISO 20022 scope, including root‑cause analysis, remediation requirements, and stakeholder communication decks.

• Track scheme and regulatory changes related to SWIFT and ISO 20022 and maintain an impact/requirement register and roadmap.

• Strong understanding of end‑to‑end cross‑border payment lifecycles, cut‑offs, charges, investigations/returns, and compliance touchpoints (AML, sanctions, fraud).

• Hands‑on experience mapping MT to MX, working with pacs/pain/camt messages, and handling co‑existence/migration windows.

• Proven ability to run workshops, negotiate priorities, manage backlogs, and present to senior management/steer‑cos on scope, risks, and timelines.

• Strong documentation, process modelling, and analytical skills, including as‑is/to‑be, data mapping, and traceability matrices.

• Proficiency with BA toolset: process modelling (BPMN), data mapping, user stories/backlog management, and traceability.

• Excellent communication skills with demonstrated experience presenting to senior management and external stakeholders.

IDFC FIRST Bank