Hiring for leading companies -Cab Profile

• Vendor Management: Manage 8-10 cab vendors, ensuring timely delivery of services and adherence to SLAs.
• Spot Rental Cab Requests: Handle 1000-2000 monthly cab spot rental requests, ensuring efficient allocation and timely fulfillment.
• Business Management: Manage a monthly cab spot rental business of ₹25-50 lakhs, analyzing data to identify areas for improvement and opportunities for growth.
• Vendor Connect: Conduct monthly reviews with vendors to improve service levels, address concerns, and ensure zero escalations.
• Audit and Compliance: Perform daily cab and service level audits, ensuring adherence to standards and regulations.
• Service Level Management: Monitor and manage service parameters, SLAs, and TATs, ensuring high-quality service delivery.
• Problem-Solving: Identify improvement areas, resolve issues, and implement solutions to enhance service delivery.
• Proposal Development: Create proposals and solutions for users, ensuring tailored services meet their needs.
• Invoice Management: Ensure accuracy of invoices, resolving any discrepancies or issues promptly.
• Data Analysis: Analyze data to identify trends, areas for improvement, and opportunities for service enhancement.
• Communication: Excellent written and verbal communication skills, with the ability to interact with vendors, users, and higher management.

• Experience: 10+ years of experience in handling cab vendors, reconciliation, and spot rental cab requests.
• Qualification: Graduate degree from a recognized university Accounting background will be added advantage
• Skills:

• Proficient in Excel (VLOOKUP, Pivot Tables)
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work in shifts and manage multiple tasks
• Other Requirements:

• Ability to work under pressure and meet deadlines
• Strong attention to detail and organizational skills
• Proactive approach to email management and vendor communication

Acura Solutions