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Wells Fargo India and Philippines (I&P) is an integral part of the Well Fargo Enterprise and provide Operations and Technology support to the WF Enterprise Business. WFIP operates out of 4 sites across 2 countries and currently has c28, 000 employees supporting all lines of business covering business operation, technology development and support. Department Overview: CB Operations within I&P sits under the CB/CIB business vertical supporting Commercial Banking business across number of key operational activities covering the entire client life cycle. The team undertakes variety of operations with in CB namely Lending operations, Trade Finance operations, Treasury Management and Payment solutions, International payments and Financial Crime Ops including some key shared services activities such as reconciliations, change support, technical procedure writing and access management. The operations covers all stages of client lifecycle including onboarding and ongoing maintenance and involves deal closing, financial statement spread, cash management, account onboarding & management, customer service, collateral management, documents preparation & management and collections. These operations support all of Commercial Banking business i.e. Business Banking Group, Middle Market, Commercial Capital, Trade Finance, Treasury Management and Payments Solutions. Role Context: In this role, individual will be part of the Initiatives function involved in delivering change across Commercial Banking Operations. The centralized initiatives model helps to apply structure, consistency and drive execution results for the Commercial Banking Operations Strategic and Risk priorities. These roles are critical to the Commercial Banking Operationsteam support and help keep the functional leaders and managers in the day to day operations of serving our customers. The roles align within Commercial Banking Ops Shared Services which supports the entire Commercial Banking Ops organization with variety of activities as a shared service and this include supporting the entire change / strategic initiatives book of work, support on BCP readiness and planning, reconciliation, quality assurance, MI and other shared activities. The team in I&P is relatively new and needs to establish itself while working closely with key business stakeholders to drive various projects / initiatives. The individual will be part of the Initiatives function involved in delivering change across Commercial Banking Operations. As part of the engagement, the team member would focus on risk initiatives working on Risk and Control Self-Assessment (RCSA) program by actively participating in the workshops, creating control procedures, cascading critical information to key stakeholders, providing updates on the progress of initiatives a regular basis. Provide support and guidance for others working on RCSA. Team member would support the End-to-End lifecycle through all phases of the program working with relevant stakeholders. Key stakeholders: Line of Business Process Engineering Business Risk & Control Product & Delivery Technology Role requirements: 8+ years of experience in one or a combination of the following: business operations, implementation, Operation risk management, project delivery and strategic planning Liaise with key business partners, providing subject matter expertise on a variety of assigned and ongoing business operations (that are managed by others) to ensure success in meeting business goals and objectives Ensure efficiency, quality, cost effectiveness of solutions, and impasse and pipeline management relating to assigned operations. Enacts and monitors key indicators to ensure effective performance and control management of assigned operations Establish framework for assigned business operational reviews and suggests oversight strategies Participate in performance monitoring reviews Ensure effective integration/timing of change initiatives related to assigned business operations Has ongoing accountability for effective operational controls Influence technology or innovation opportunities on behalf of line of business or group and participates on projects as needed Excellent problem-solving, organizational, analytical skills and strong operational risk management experience with the ability to define and evolve operational controls based on analysis Strong verbal and written communication skills, able to communicate clearly and concisely with engineers and executives Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment Intermediate / Advanced skills in MS-Office Suite (Specifically excel / PowerPoint) Individual with operational risk management back ground including project management experience Financial Services industry experience would be desired Posting End Date: 12 Apr 2024 We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. 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