The Services Head will be responsible for leading and expanding the client's IT services business across India. This executive role carries full ownership of the services P&L, including revenue growth, profitability, and operational efficiency.Own the end-to-end P&L for the IT services business, including revenue growth, margin performance, and cost optimizationDefine and evolve the services portfolio, offerings, and capability roadmap aligned with market demand and customer needsPartner closely with sales and account leadership to drive services-led growth across key accounts and regionsReview and approve large, complex, or high-risk services deals, ensuring commercial discipline and delivery feasibilityEnsure alignment between sales commitments, solution architecture, and delivery readinessDesign and scale delivery models across professional services and managed servicesDrive delivery excellence, ensuring SLA adherence, service quality, and high levels of customer satisfactionEstablish strong governance frameworks, operating cadence, and performance metrics across the services organizationAct as the final escalation point for delivery, commercial, and margin risksBuild, mentor, and lead senior services and delivery leadership teams- Opportunity to Build and Scale a National Services Business- End-to-End Business Ownership20+ years of leadership experience in IT services, with proven ownership of large-scale P&L responsibilitiesExtensive experience delivering complex IT and managed services engagements for large enterprise customersDemonstrated track record managing large, multi-region or high-value services engagementsDeep understanding of services delivery models, commercial constructs, pricing strategies, and margin managementAbility to balance sales ambition with delivery feasibility and risk managementExperience engaging and influencing CXO stakeholders and board-level leadershipOur client is a leading Indian IT services and technology solutions provider. The company delivers a comprehensive portfolio of IT services, managed services, and technology solutions to enterprise and mid-market organizations across India.As part of its growth strategy, our client is looking to appoint a Services Head to lead and scale its IT services business nationally.A strategic executive leadership role with full ownership of services growth and profitabilityOpportunity to influence organization-wide strategy and operational excellenceA platform to build and scale a national IT services businessLong-term leadership and career growth opportunities within a dynamic technology organization
