Lead Analyst

• Data Policy, Capture Standard, Transport Standard, Use Standard, External Data Transmission Standard
• Global Records Management Policy, Global Records Management Standard, Contracts Inventory Standard, Rights of Individuals Standard
• Regulatory Reporting Policy
• Risk Reporting Policy

• Collaborate with contractors, Global Business Services (GBS) teams, and resources to ensure test cases are completed, issues are escalated as needed, and overall successful execution of QA, monitoring and managing workload to complete volume of assigned tasks in line with prescribed deliverable dates and timelines for team.
• Ensuring quality assurance reviews are well designed, adequately prepared for, and executed flawlessly.
• Ensuring scripts are well constructed to focus on quality, sampling methodologies are sound and well documented, communication with stakeholders is clear and effective, and reporting is complete and accurate.
• Assess QA Execution Results for lessons learned and thematic analysis and present findings in a consumable way.
• Collaborating effectively with other QA Oversight teams to drive best practices and optimal QA Processes across the multiple Policies and Standards in scope for the Centralized QA Team.
• Leading status updates and tracking tasks in enabling QA tools/technology.
• Reviewing technical documentation, identifying control gaps, and escalating findings to stakeholders.
• Developing high quality deliverables with clearly articulated executive summaries and key messages.
• Other responsibilities include observation management, defining business requirements for enabling QA tools, and process optimization.

• Quality assurance, risk, or audit experience either for a policy or a data management function or equivalent.
• Ability to perform scope assessment and reporting for quality assurance – from scoping, identification, creating QA plans, leading kick-off meetings with stakeholders, performing inquiries and follow-ups, all the way to reporting and presenting results.
• Strong attention to detail and ability to work with minimal instruction.
• Strong collaboration skills with partners and team.
• Strong project management skills – experience tracking tasks in enabling QA tools/technology.
• Strong relationship management skills and executive presence to engage with FLU/CFs and senior data executives (i.e., lead testing kick-off meetings and reporting to stakeholders)
• Ability to think analytically.
• Proactive, strong work ethic, driven team player, intellectual curiosity and willingness to support/help to the team when capacity allows.
• Advanced skills in excel for QA scripts that requires deep analysis, reporting of results, and PowerPoint for curation and presentation of results, approach, and plans to senior leaders.

• Graduation / Post Graduation
• Certifications If Any:

• 10 - 12 Years

• MS Word/Excel/Powerpoint skills
• Strong written and verbal communication
• Strong Project Management skills

• Experience in authoring and writing quality assurance scripts.
• Experience with testing documentation and/or issue resolution management.
• Experience in analyzing POP for data-related processes and controls, familiarity with data management.
• Familiarity with Bank of America enterprise data management tools.
• Understanding of Data, Records, Risk and Regulatory Reporting Policy and Standards & BCBS 239
• Experience supporting audit and compliance requests.
• Experience with applying techniques for monitoring and improving the quality of any aspect of a function, processes, products, services or data.
• Experience with providing advice on the application of appropriate quality management techniques.
• Application QA requires basic skills of SQL and database understanding, reading SQL query and be able to connect the dots of query outcome.

Bank of America