Technical Support Engineer
- Bangalore, Karnataka
- Permanent
- Full-time
Who are we? Kramer is a leading player and pioneer in the audio-visual industry. Our product and solutions power creativity, collaboration, and engagement.
At Kramer, we make award-winning, innovative, and reliable audio-visual hardware, software, and cloud-based solutions. We believe that technology can amplify the human experience and help people reach their potential.
Enterprise companies, schools, universities, governments, and military end-users trust and rely upon our technologies in more than 100 countries across six continents worldwide.
From AVSM to advanced cloud-based communication, collaboration and control solutions, Kramer creates audio visual experiences that are more engaging, more inclusive and more connected than ever before.
Roles and Responsibilities:
- Ideally come from the electronics industry.
- Hands-on experience in PCB-level troubleshooting is a key requirement.
- AV Tech support - online tech support and offline tech support.
- product troubleshooting and product testing.
- Bachelors in Engineering in Electrical/ Electronics/Computer Science/Computer Applications or equivalent is mandatory
- Preferably 4-8 years’ experience in handling technical profile.
- Should have comprehensive knowledge of the technologies in the industry like Audio Visual technologies, Networking & IP technologies. Knowledge of Unified communication will be added advantage.
- Certifications like CTS, CTS-I, CTS-D, any Audio-visual technology certification, CCNA and any other networking certifications are preferred.
- Should have good written and oral communication in English language.
- Should be self-learner, motivator and ability to learn technologies or product functioning on regular basis
- Good communication & interpersonal skills are mandatory
- Should have good presentation skills and ability to deliver trainings/ present concepts & product info to group of people across various forums
Location : to be mandatorily based in BangalorePowered by JazzHR