Operational Support Administrator (Quality Assurance + SharePoint Tool Exp + Unit Testing + Audit Exp + MS Word)
- Bangalore, Karnataka
- Permanent
- Full-time
- Validate unit test outputs from Forms Designers, ensuring all scenarios meet expectations
- and customer changes are accurately applied.
- Track unit test defects and produce monthly quality reports.
- Audit and maintain SharePoint letter libraries to ensure alignment with Documaker production: update Word documents as needed.
- Bachelor’s degree in related field or equivalent work experience.
- Required 2-3 years of professional experience in related fields.
- Excellent verbal and written communication skills are a must.
- Able to read and understand scripting languages (to understand Documaker scripts and ensure correct translation in SharePoint Word documents).
- An ability to effectively manage multiple assignments and priorities with competing deadlines, while adhering to strict department standards and processes.
- Strong customer service skills include a positive attitude and follow-through.
- Ability to understand complex requirements and business problems.
- Must be very detail-oriented, organized, and conscientious.
- Strong Microsoft Word and Excel skills.
- Familiarity with SharePoint content management.
- Experience with Documaker Studio a big plus (Oracle Product).
- Ability to read and validate data in extract files a plus.