The Nyati Group - Call Center Professional (0-3 yrs) Pune (After-Sales/Customer Service)
Nyati Group
Pune, Maharashtra
Permanent
Full-time
2 months ago
About Us:Nyati Group is a leading organization with a strong presence in Real Estate. We are committed to providing excellent customer service and are looking for passionate individuals to join our growing team.About the Role:We are seeking two enthusiastic and results-oriented individuals to join our call center team at our Mohmadwadi, Pune location. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inquiries promptly and efficiently.Responsibilities:- Answer inbound calls from customers in a timely and professional manner.- Provide accurate and helpful information to customers regarding our products and services.- Resolve customer complaints and inquiries efficiently and courteously.- Upsell and cross-sell products and services to customers where appropriate.- Maintain accurate records of customer interactions.- Meet and exceed daily call volume and sales targets.- Contribute to a positive and supportive team environment.Qualifications:- Excellent communication and interpersonal skills, both written and verbal.- Fluency in English and Hindi languages is mandatory.- Ability to handle multiple tasks simultaneously and prioritize effectively.- Strong problem-solving and decision-making skills.- Ability to work independently and as part of a team.- Positive and enthusiastic attitude with a strong commitment to customer service.Age upto 28 years.Benefits:- Competitive salary and benefits package.- Opportunity to work in a fast-paced and dynamic environment.- Chance to make a real difference in the lives of our customers.- Weekly off permitted.How to Apply:If you are interested in this exciting opportunity, please forward your CV to 9922353656 on WhatsApp. (ref:updazz.com)