Student Processing Officer

University of the People

Hyderabad, Telangana
Permanent
Full-time

13 days ago

Vandey provides outsourced instructional services to institutions of higher education and is seeking a candidate to work for Vandey to serve in a full-time role for the position of Student Processing Officer with the University of the People.University of the People (UoPeople) is the first non-profit, tuition-free, American, accredited, 100% online university. Today, UoPeople has over 1,26,000 students enrolled from more than 200 countries and territories, including 16,500 students who are refugees. We believe that higher education is a basic human right and that it can transform not only the lives of students, but also their families' lives, their communities, their nations, and, by extension, the world! UoPeople isn’t a traditional university, and we welcome team members who bring creativity and innovation to their roles. We’re a fast-paced, matrixed organization with remote teams all over the globe. If you’re a self-starter who wants to succeed alongside a passionate team, we’d love to hear from you!The officer is responsible for the back-end processing tasks such as requests, issues, and queries from the internal team.The RoleYou will be responsible for :

Responsible to maintain applicant/student record via CRM database.
Perform all kind of tasks those are assigned by other departments on an agreed service level.
Respond to all kind of queries concerning applicant/student Status.
Ability to work to the deadline and maintain good performance standards
Co-ordinate with other departments effectively.
Any other task or responsibility may be assigned to you on time-to-time or ad hock basis.

Ideal Profile

Tech-savvy – comfortable working in an online environment
Self-discipline – ability to work remotely as part of an international team
Good analytical thought process
Problem solving
Grasping knowledge
Organized
Critical thinking
Time management skills
Detail-oriented
Excellent Communication skills verbal and written
Process Improvements in process
Data Oriented
Maintain cross training programs
Should have earned Bachelor’s degree (A fresher or an Experienced)
Proficiency in English tp effectively liaise with the stakeholders of the region
Experience working in an academic environment, especially with educational backend – is an added advantage.
Experience with CRM or other customer database software - is an added advantage
Note: Candidates who are from the background of BE and Masters will NOT be considered*

What's on Offer?

Role involving team management opportunities
Flexible working options
Hybrid

University of the People

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