Relationship Manager - Virtual Bancassurance HDFC

  • Kolkata, West Bengal
  • Permanent
  • Full-time
  • 15 days ago
Job Description:JOB DESCRIPTIONA Position OverviewPosition TitleRelationship Manager – HDFC Bank Tele ChannelDepartmentPartnership DistributionLevel/ Band201/204Role Summary:· Provide support in Sales of Life Insurance business through bank customers at bank branches across assigned locationsB Organizational RelationshipsReports ToAM/ TMSupervisesNAC Job DimensionsGeographic Area CoveredZone/ ClusterInternal StakeholdersTrainingBranch OperationsDistribution OperationsExternalChannel PartnerD Key Result AreasOrganization ProcessKey ContributionsSales· Achieve pre-set business targets on WNBP, persistency, case count, active branch, active sales staff and various KPIs for designated branches· Working jointing with the Branch Manager on Business Implementation plan· Driving and motivating the branch staff and providing support for logging in applications sourced· Tapping the right database of the branch and ensure authentic documentation· Build relationship with the HDFC branch staff and ensure the business targets and Productivity targets of the allocated branches are met effectively· Prospect and meet customers within and outside the Branch as when required· To develop, agree and implement short term and long term plans to achieve sales targets· To achieve branch staff activation activation targets· Work collectively with HDFC staff and conduct joint sales calls as a team to achieve business nos.· Seek commitment from the partner towards achievement of business objectiveRelationship Management· Managing the relationship between internal team and channel partner so as toFoster sales for the company and maintain utmost levels of responsiveness to requirements from the Channel Partner· Provide all possHDFCe support to the channel partner as a face of parent company· Effectively execute all Marketing activities as per Partners requirement· Ensuring timely issuance of policies with resolving all pending etc.· Adhere to the customer touch-point engagement in order to service his portfolio of customers· To maintain the desired persistency ratio· Prompt post-sales service with respect to all domains· Strategize and interact closely with the HDFC branch manager on business plan executionEnsure Compliance· Ensure compliance to internal sales process & other compliance standards· Should be process & product champion to ensures adherence to policies and procedures to cultivate a compliance culture in the teamMIS· Adhering to the Training Road map.· Providing timely reports to the Supervisor as per the requirement.· Adhering to the TALIC code of conduct.· Participate in risk mitigation plans, contingency planning, business continuity programs by executing and reporting within defined timelines. Highlight and recommend process gaps, flaws and process changes.F Skills RequiredTechnical
  • Product/Subject matter expertise
  • Business perspective & planning
  • Finance / Insurance industry awareness
  • Self management
  • Problem solving skills
  • Peer level co-ordination and influencing skills
BehavioralEssentialDesiredInterpersonal skills·About Company:Tata AIA Life Insurance Company Limited (Tata AIA Life) is a joint venture company, formed by Tata Sons Pvt. Ltd. and AIA Group Ltd. (AIA). Tata AIA Life combines Tata’s pre-eminent leadership position in India and AIA’s presence as the largest, independent listed pan-Asian life insurance group in the world spanning 18 markets in the Asia Pacific region. Tata AIA Life has written retail new business weighted premium of Rs. 2,692 crore for the financial year 2019-20. For the same period, the 13th month persistency of the company was at 89.10% and, the individual death claims settlement ratio was 99.06%. One of the fastest growing companies in the Life Insurance sector, Tata AIA Life is now ranked at no. 5, based on individual weighted new business premium.

Tata AIA Life Insurance