Deputy Manager -Credit Control

Responsibilities:

Direct end-to-end credit control operations, including risk assessment, credit approval, monitoring, and collections.

Establish and maintain governance frameworks for credit control, ensuring strict compliance with internal policies and regulatory standards.

Implement robust risk management practices to identify, evaluate, and mitigate credit-related risks across business units.

Ensure adherence to credit policies and procedures, driving process discipline and operational excellence.

Manage stakeholder engagement, conducting periodic reviews and facilitating communication to support credit control objectives.

Develop and oversee bad debt management strategies, including recovery governance and timely resolution of non-performing accounts.

Design and deliver MIS, dashboards, and governance reporting for credit operations, enabling data-driven decision-making.

Lead process standardization and continuous improvement initiatives to enhance efficiency and effectiveness in credit control.

Champion automation readiness, promoting adoption of digital solutions to streamline credit processes.
Required Skills & Competencies:

Strong financial acumen with expertise in credit control, governance, and risk management.

Proven experience in policy adherence, process improvement, and automation within finance operations.

Advanced skills in MIS, dashboard creation, and governance reporting.

Effective stakeholder and change management abilities.

Strategic and operational planning skills for process standardization and continuous improvement.

Experience in bad debt management and recovery governance.

Cross-functional collaboration and leadership in finance environments.Qualifications:

B.Com or BBA; MBA in Finance preferred.

15+ years of relevant experience in credit control, governance, risk management, and process improvement roles.

Demonstrated track record in implementing automation and data-driven enhancements in credit operations.