Sr. System Administrator
DataDirect Networks View all jobs
- Pune, Maharashtra
- Permanent
- Full-time
- Administer and maintain Jira, Confluence, and Bitbucket environments.
- Manage user onboarding and access provisioning, including adding new hires to Jira and Confluence and maintaining groups, roles, and permissions.
- Design and maintain Jira workflows, including issue types, status transitions, and workflow updates.
- Develop standardized issue templates for Stories, Bugs, Documentation tasks, and Backport fixes.
- Implement Smart Checklist Pro templates, including automated Feature Readiness checklists.
- Configure secure custom fields and governance controls, including restricting sensitive fields to specific project roles.
- Create custom tracking fields and dashboards, including short status indicators for Epics and Initiatives.
- Build automation rules, including automatically generating documentation tickets.
- Support Jira project migrations while maintaining configuration and data integrity.
- Utilize ScriptRunner and scripting tools to implement advanced automation, validations, and custom Jira functionality.
- Troubleshoot system issues and provide Tier 2/3 support for Atlassian platform users.
- Maintain documentation, governance standards, and best practices for Atlassian platform administration.
- 5–8 years of experience administering Atlassian tools (Jira, Confluence, Bitbucket).
- Strong experience with Jira workflows, automation rules, permission schemes, and project configuration.
- Experience with Atlassian project migrations and environment administration.
- Experience with scripting or automation tools (ScriptRunner, Groovy, REST APIs preferred).
- Knowledge of Agile and DevOps development methodologies.
- Strong troubleshooting, analytical, and stakeholder communication skills.
- Atlassian certifications (ACP-JA, ACP-CA, or similar).
- Experience with SSO, identity management, and access governance.
- Experience integrating Atlassian tools with CI/CD pipelines or enterprise platforms.
- Background supporting enterprise-scale engineering environments.