Lead Assistant Manager

• The position is responsible to perform variety of accounting functions related to Merchandise AP - Retail
• The job also includes accounts payables exceptional research activities to be completed in an accurate and timely manner
• Follow-up with Client for timely receipt of resolutions.
• Maintain data and records in accordance with accounting standards & principles
• Exposure to following areas will be preferred in P2P Process:
• Merchandise AP – Prepayment, Vendor Chargeback
• Charge back payback processing
• Handling inquires, Return to Vendor, Prepayments
• Vendor statement reconciliation
• AP GL Reconciliation activities

• To ensure adherence to published procedures, timescales and guidelines.
• To ensure accurate data entry to provide business owners with quality analysis of Payables.
• Customer account management
• Any other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activities
• Ensure that the assigned targets are met in accordance with SLA and Internal standards

• Timeliness & Accuracy
• Attendance & Schedule Adherence
• Attrition
• Team objectives

• LAM for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
• Manager for the purpose of settling issues left unresolved by the Manager
• Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions
• QCA for the purpose of associate performance feedback and audit in order to update the training curriculum

• Client trainers, SMEs and Operations for the purpose of developing and updating training.
• Escalations at the client end for the purpose of seeking clarifications & answering queries

• Good computer navigation skills
• Strong PC skills, with knowledge of Microsoft Office, particularly strong in MS Excel & Word are a critical requirement
• Exposure to SAP – AP Module

• Strong knowledge of P2P Process
• Accounting principles and Accounts Payable concepts
• GL Account concepts
• Excellent Communication Skills ( Both Written and Oral)

• Self disciplined and result oriented
• Team work/ Managing Self / Adaptability
• Ability to multi task
• Data gathering ability/ Eye for detail
• Coaching and Feedback

• Good Communication Skills (Both Written and Oral)
• Business awareness
• Customer Service Focus
• Active listening skills
• Presentation and Facilitation Skills

• Graduate in Accounting / Commerce with at least 15 years of education

• Total work experience should be 5 - 7 years in the field of Finance/Accounts preferably in P2P (Accounts Payable Processes)

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