Sr Engineer - Supplier Quality
- Bangalore, Karnataka
- Permanent
- Full-time
- Point of contact for day-to-day Supplier quality issues.
- Lead supplier quality activities with the India supply base.
- Review internal non-conformances and customer complaints and close in a timely manner.
- Investigate problems to identify root causes and implement permanent corrective actions.
- Prepare customer certification dossiers and document packs prior to release of product.
- Maintain KPI data/charts and monitor trends to identify improvement activities and reduce Cost of Poor Quality.
- Responsible for incoming, in process and final quality of parts / products manufactured in Enerpac India
- Provide support in external audits (Certification body/Customer/Supplier).
- Create rejection documents/notifications and assist with concessions applications.
- Work closely with other global Quality Engineers and Operational Departments in resolution of quality issues.
- Work on Continuous Improvement initiatives/projects as identified by the Supplier Quality Leader &/or BCC Procurement Leader.
- Provide other QA support as relevant for the role.
- Working knowledge of ISO9001 QMS standard;
- Strong problem solving skills and hands on experience of Root Cause Analysis preferably gained in a manufacturing environment.
- Knowledge of various quality tools 8D, PFMEA, Gauge R&R, Lean methodologies etc.
- Good knowledge of Microsoft Office applications.
- Degree/HND qualified in Science/Engineering/QA or equivalent.
- Fluent in written/spoken English
- 10-12 years-experience in a quality engineer role or equivalent which included problem solving techniques.
- Background in quality aspects of various types of manufacturing / or final assembly processes
- Experience in Continuous Improvement activities (LEAN tools) desirable
- Experience of dealing with supplier resolution and communications.
- Emphasis on preventive actions
- Team player actively involved in multi-functional business investigations / decisions
- Hands on approach
- User of major ERP systems (Oracle preferred) also proficient with Microsoft Word, Excel and PowerPoint
- Willingness to travel across India sites to support issue resolution.
- Willingness to travel globally if required up to 10% of role
- SAFETY - Safety is our highest priority and is at the heart of everything we do
- INTEGRITY - We will act with honesty and transparency and always do the right thing.
- OWNERSHIP - We will own our commitments, act with a sense of urgency, and deliver what is expected of us on time, or ask for help early enough.
- TEAMWORK - We will act as one Enerpac team, operate with an enterprise-wide mindset, and support each other to deliver for our stakeholders.
- AGILITY - We will act with purpose and speed, and we will adapt quickly to changing