Business Analyst-Customer Experience (MS3)

Maruti Suzuki

  • Gurgaon, Haryana
  • Permanent
  • Full-time
  • 1 month ago
Responsibilities:1.Execute discussions with the business to understand their requirements thoroughly. Analyze and map Business Requirement Definitions (BRD/FRD) for clarity and accuracy2.Assist in designing existing business processes using automation technologies (such as AI/ML). Execute strategies to increase efficiency, productivity, and quality organization-wide3.Organize the implementation of business process re-engineering strategies. Utilize process modelling, data analytics, and change management techniques to achieve significant and sustained improvements in business performance.4. Explore new methodologies and technologies for process innovation and seamless integration.5.Map technology requirements, identify gaps, and support the proposal of optimized solutions for streamlined operations.6.Utilize visualizations and analysis to empower informed decisions.7. Extract actionable insights from large datasets, supporting strategic decision-making processes.Educational Qualification Required – BE / B Tech / MBA in Technology, Computer Science, Information Systems or General Management

Maruti Suzuki

Similar Jobs

  • Senior Growth Analyst

    Careem

    • Delhi
    About Careem Careem is THE internet platform for the greater Middle East region. A pioneer of the region's ride-hailing economy, Careem is expanding services across its platform …
    • 4 days ago
    • Apply easily
  • Customer Crisis Business Analyst

    American Express

    • Gurgaon, Haryana
    Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues…
    • 1 day ago