Field Service Manager

• Lead, motivate and build strong trust-based relationship.

• Meeting Revenue, Op. Income and Cash targets on monthly, quarterly, and yearly basis for Terminal Product Line.

• Driving efficiency and discipline in operations team and meet the productivity targets for Terminal Business Product Line.

• Identifying gaps in the current coverage and expand existing resources as well as appoint new resources to meet the strategic operational plans for the Terminal Product Line

• Drive the customer satisfaction.

• Assemble a high-performance regional team, coach, and develop talents for larger roles in PMC and for Honeywell.

• Customer Focused: Drives customer acquisition, development, experience, and retention. Customer satisfaction is key performance area for this position.

• Address new business opportunities with appropriate business and talent strategy and organizational structures.

• Total 14 to 18 years' experience in Customer support functions, Service, and key account management in Oil & Gas Industry.

• Team leading experience.

• Demonstrate good people management skills and lead a high performing culture.

• Should have minimum Engineering graduation in Electronics /Instrumentation

• Thinks and acts strategically, experience in implementing strategic business plans.

• Strong communicator with ability to influence and drive actions, collaborative management style.

• Honesty and integrity in all dealings is a must.

• Previous industry experience
• Excellent communication skills
• Demonstrated ability to influence at varying levels across the organization
• Demonstrated ability to operate independently
• Ability to use experience to appropriately apply the established standards
• Demonstrated ability to effective manage a team
• Previous customer service experience

• Category: Customer Experience
• Location: 56 & 57 Hadapsar Industrial Estate, Pune, MAHARASHTRA 411013 IND
• Exempt

Honeywell