
Program Manager - IT (Engineering & Technical Operations)
- Gurgaon, Haryana
- Permanent
- Full-time
- Leading complex, high-impact projects involving multiple departments and stakeholder groups.
- Translating strategic objectives into detailed project plans with clear milestones and outcomes.
- Identifying resources needed to reach objectives and manage resources in an effective and efficient manner.
- Proactively identifying and mitigating risks, dependencies, and issues across workstreams.
- Driving alignment between business and technical teams to ensure successful delivery.
- Managing project budgets, forecasts, and vendor relationships and ensuring all financial trackers are accurate and updated on a monthly basis.
- Assessing change readiness and preparing plans for helping business stakeholders through change and adoption.
- Serving as primary point of contact for executive stakeholders and sponsors.
- Managing Program, working with stakeholders (ELC and BTG) manage Demand and Project creation, completion and prioritization.
- Creating project artifacts and delivering reporting (project and/or sprint plans, status reports, stakeholder analysis, issues, risks and mitigation, training documentation, etc.).
- Ensuring appropriate transition from project-mode to steady-state with business and IT teams.
- Ensuring adherence to PMO governance, reporting, and quality standards.
- Mentoring junior project managers and supporting the evolution of project management practices.
- Bachelor’s degree in Business, Engineering, or related field (Master’s preferred)
- 7-10 years of experience in project and program management
- Experience running DevOps (Jenkins, Azure, GitHub), Security, Network, Operational Technology (OT)
- Proven ability to lead multiple related projects and cross-functional teams
- Program Strategy Alignment – Translating organizational goals into coordinated initiatives
- Resource & Portfolio Optimization – Prioritizing and allocating resources across projects
- Cross-Functional Leadership – Influencing without authority across business units
- Proactive problem identification and resolution - identifying potential road blocks, rissues or conflicts and proactively working to resolution
- Benefits Realization – Defining and measuring program-level value outcomes
- Stakeholder Integration – Managing high-level communications and executive reporting
- PMP and PgMP certifications preferred
- ServiceNow (Strategic Portfolio Management)
- Perform activities such as sitting, standing, or typing for extended periods of time
- Regularly requires good manual dexterity and coordination
- Must be able to communicate information and ideas so others will understand
- Must be able to exchange accurate information
- The ability to observe documents and details at close range (within a few feet of the observer)
- Operates in a professional office environment
- Constantly operates a computer and other office productivity machinery
- Noise level in the work environment is usually average