
Consultant Specialist
- Pune, Maharashtra
- Permanent
- Full-time
- Main activities Perform regular system maintenance; including Incident solving; Change implementation; Patch management; Analyze/solve performance and security issues Complex backup scheduling maintenance also includes helping solve complex problems related to operating system; databases; middleware or applications teams
- Troubleshoot backup failure issues on daily basis for Oracle, VMware, Filesystem.
- Checking and helping end users for Oracle restore failures.
- Supporting change requests for backup infrastructure.
- Coordinating with vendors for various software and hardware issues till resolution.
- Participating in Crisis calls, problem management calls and escalated issues.
- Analysing backup failure trends, generating automation ideas for fixing those trends
- Troubleshooting CommVault backup failures for IntelliSnap and Oracle backups
- Troubleshooting Datadomain, NetBackup Appliance and HyperScale issues..
- Minimum of 7+ years' experience as a NetBackup Administrator with sound knowledge of product, features and troubleshooting.
- Understanding of various backups and restores like VMWare, Oracle, Filesystem and troubleshooting them.
- Understanding of storage devices like NetBackup Appliances, Dell Data Domains and troubleshooting the problems on these devices.
- Sound knowledge on NetBackup SLP, Duplications, NetBackup Snapshot Manager.
- Having good knowledge on reporting tools like NetBackup OpsCenter, Aptare IT Analytics and Splunk.
- Understanding of platforms like SAN, NAS, Virtualization and S3 protocols
- Having experience of representing the team in Incident, Problem and Crisis calls.
- Accountability for delivery - takes ownership of tasks assigned to ultimate resolution with minimal supervision
- Understanding of storage policies, Schedule policies, data aging concepts in CommVault
- Oracle backups/restore integration with CommVault
- Configuration and troubleshooting of SAN Client backup (Fiber Transport)
- Clear understanding on SLP and Vault
- Upgrading and patching the Backup servers