Oracle Fusion Cloud Applications AI Solution Lead – CSS OU

Bangalore, Karnataka
Permanent
Full-time

1 month ago

Job Category: TrainingJob Description:About Oracle Customer Success Services - Oracle University & the RoleIt is an exciting time to be part of Oracle Customer Success Services (CSS) - Oracle University. As Oracle continues to rapidly introduce new products and enhancements, our focus is on delivering world class training solutions for next-generation AI capabilities that automate and revolutionize business processes across industries. The Fusion Cloud Applications Product Management Team within Oracle University is instrumental in setting the learner journey direction aligned to the innovative Fusion Cloud Applications AI initiative, and we are seeking a highly skilled, visionary Solution Lead with deep expertise in Oracle Fusion Cloud Applications and AI-driven solutions.This unique opportunity blends technical leadership, consulting, enablement, curriculum strategy, and hands-on innovation. You will shape, deliver, and educate on practical, scalable AI and AI Agent solutions that empower customers and Oracle partners to leverage leading AI capabilities-while translating the latest Oracle Fusion Cloud Application AI innovations into actionable training and enablement resources.Responsibilities:Key ResponsibilitiesAI Training Strategy and Design

Lead the design and deployment of Oracle Fusion Cloud (ERP, HCM, SCM, CX) solutions by building and integrating the latest AI/ML innovations from Oracle's evolving cloud portfolio into innovative training solutions.
Consult closely with product development on the end-to-end implementation of practical AI agent applications, ensuring alignment with business objectives and industry best practices to include in OU training catalog.
Serve as a subject matter expert and technical advisor, guiding customers and systems integrator partners on effectively implementing, tailoring, and operationalizing AI agent templates via OU training catalog.

Advisory, & Best Practice Development

Engage directly with Product Development to define training requirements, use cases, and desired AI outcomes-translating these needs into hands-on, deployable technical training solutions.
Document and curate AI agent best practices, use cases, and lessons learned, elevating OU learners understanding and adoption of AI-powered enterprise solutions.
Provide actionable feedback to CSS OU teams based on real-world AI agent deployments and customer interactions to continually evolve and enhance training.

Partner & Customer Enablement: Training and Curriculum Leadership

Act as an AI evangelist and enablement leader-design, develop, and continuously update comprehensive training curriculum and enablement resources focused on Oracle Fusion Cloud Applications AI capabilities for Oracle partners and customers.
Proactively track and evaluate new Oracle Fusion Cloud AI features and innovations, translating advancements into high-impact internal and external enablement programs, workshops, documentation, and learning content.

Innovation, Collaboration & Continuous Improvement

Collaborate cross-functionally with Oracle product development and curriculum teams to innovate and refine agent-based cloud solutions, remaining hands-on and current in advanced AI and analytics trends.
Lead continuous process and content improvement by gathering and analyzing stakeholder feedback, iterating training materials and curriculum as Oracle's AI portfolio advances.
Use project management and analytics tools to transparently track deliverables, monitor program and curriculum success, and measure overall business impact.

Required Qualifications

Bachelor's or Master's degree in Computer Science, Software Engineering, Advanced Analytics, Information Systems, or a related STEM field.
Experience working directly with customers, partners, and sales teams to deliver tailored technical solutions and advisory services
Strong background in computer science, technical solution engineering, or advanced analytics. Understanding of RAG (Retrieval-Augmented Generation) techniques is required. Experience in designing and building AI multi-agent solutions for business environments is a plus
Has built and deployed enterprise applications, including experience in solution engineering, building functional and/or technical demonstrations, consulting, or software development. Hands-on experience implementing scalable AI systems is desired though not required.
Ability to understand, clarify, and translate functional/business requirements into practical, viable training solutions
Experience leading Oracle Fusion Cloud Application implementations (ERP, HCM, SCM, CX) focusing on AI and enterprise innovation
Demonstrated hands-on experience architecting, building, and deploying enterprise-class cloud and AI/ML solutions-particularly within Oracle Fusion Cloud and/or analogous ERP, HCM, SCM, CX platforms.
Expertise in the design of functional/technical curriculum and enablement material.
Proficiency with frameworks such as Flowise, CrewAI, Relevance AI, Langchain, or AutoGen.
Ability to consult, advise, and collaborate directly with enterprise customers, SI partners, and Oracle sales teams to deliver tailored, high-impact AI and cloud solutions.
Outstanding communication skills (oral, written, and presentation), strong analytical and critical thinking skills, and the ability to proactively solve complex problems.
Experience working in a fast-paced, dynamic software/cloud environment.

Preferred Qualifications

Oracle Cloud Architect and/or relevant Functional certifications.
Experience enabling Oracle partners/customers in deploying and adopting AI or automation-driven cloud solutions.
Previous involvement in change management and user adoption programs for enterprise systems.
Knowledge of hybrid and multi-cloud architectures.

Qualifications:Career Level - IC5About Us:As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 888 404 2494 in the United States.Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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