NOC Lead/Manager – Oracle Cloud Infrastructure (OCI)
- Delhi
- Permanent
- Full-time
Experience Required: 10 to 12 Years
Location: DelhiWe are looking for an experienced and proactive NOC Manager/Leader to lead our Network Operations Center team and ensure smooth, uninterrupted operations across our critical IT infrastructure. This role requires strong hands-on experience in Oracle Cloud Infrastructure (OCI), cloud-native tools, containerization technologies, and automation frameworks. The successful candidate will demonstrate strong leadership, technical troubleshooting, and incident management skills, along with a deep understanding of hybrid and multi-cloud environments.Key Responsibilities:
- Lead and manage a team of NOC engineers responsible for monitoring cloud and on-premises infrastructure, services, and applications.
- Ensure high availability, performance, and scalability across mission-critical systems.
- Handle incident detection, response, resolution, and escalation, maintaining strict adherence to SLAs.
- Execute and manage infrastructure and application deployments across OCI and hybrid environments.
- Design and maintain alerting, logging, and monitoring solutions using Prometheus, Grafana, and OCI Monitoring.
- Automate repetitive operational tasks and infrastructure configurations using Ansible, Groovy, and Shell/Python scripting.
- Maintain and troubleshoot Docker, Docker Swarm, and Kubernetes container environments.
- Provide operational support and performance tuning for PostgreSQL and MySQL databases.
- Maintain security, compliance, and patching of systems across environments.
- Collaborate with cross-functional teams including DevOps, Development, and Support to drive continuous improvement in reliability and observability.
- Maintain accurate and timely incident documentation, and develop runbooks and SOPs for recurring events.
- Provide leadership during critical incidents and participate in root cause analysis and preventive actions.
- Participate in planning and implementation of DR and failover strategies.
- Strong Linux system administration knowledge.
- Proven experience in managing and operating Oracle Cloud Infrastructure (OCI).
- Familiarity with other cloud platforms such as Azure or AWS is an advantage.
- Solid experience with CI/CD tools such as Jenkins and related automation pipelines.
- Hands-on expertise with Ansible for configuration management and automation.
- Strong experience with Docker, Docker Swarm, and Kubernetes.
- Proficient in monitoring and observability tools: Prometheus, Grafana, OCI Monitoring.
- Strong scripting skills in Shell, Python, and Groovy.
- Operational experience managing PostgreSQL and MySQL databases in production.
- Excellent communication and documentation skills.
- Effective under pressure with strong problem-solving and decision-making capabilities.
- Experience in a leadership or team lead role, managing 24x7 support environments.
- Bachelor’s degree in Computer Science, Information Technology, or related technical discipline.
- 5 to 7 years of experience in NOC, DevOps, or Cloud Operations roles.
- Prior leadership experience is highly preferred.
- OCI Certification or equivalent certifications in AWS, Azure, or GCP.
- Experience managing high-availability, large-scale, and mission-critical systems.