Adobe Journey Optimizer (AJO) Developer

Chennai, Tamil Nadu
Permanent
Full-time

28 days ago

Job Description:Location -ChennaiExperience Level- 8+yearsEmployment Type FulltimeJob SummaryWe are looking for an experienced Adobe Journey Optimizer AJO Developer who will be responsible for designing developing and maintaining customer journeys using Adobe Experience Platform AEP and AJO The ideal candidate should have handson experience with Adobe Experience Platform RealTime Customer Profile Segmentation and Adobe Journey Optimizer and should understand how to build scalable and personalized customer experiencesKey Responsibilities

Design and implement customer journeys using Adobe Journey Optimizer
Build and manage eventdriven journeys timebased campaigns and realtime personalization use cases
Collaborate with crossfunctional teams marketing data and engineering to translate business requirements into AJO workflows
Utilize AEP capabilities such as RealTime Customer Profile Segments Schemas XDM and Datasets to create journey conditions and triggers
Work with APIs and Event Forwarding for realtime data ingestion and outbound integrations
Design and test email templates push notifications and inapp messages within AJO
Implement offer decisioning and personalized content blocks using AJO Offer Library
Perform unit testing UAT and AB testing within journeys to ensure optimal performance
Monitor journey performance troubleshoot issues and optimize for KPIs eg engagement conversion
Ensure governance and best practices around data privacy consent and compliance GDPR CCPA etc

Required Skills and QualificationsTechnical Skills

Strong experience with Adobe Journey Optimizer AJO
Working knowledge of Adobe Experience Platform AEP especially Schemas XDM modeling Segment Builder RealTime Customer Profile RTCP Datasets and data ingestion
Familiarity with Customer Journey Analytics CJA and Adobe Offer Decisioning is a plus
Proficient in JavaScript JSON and RESTful API integration
Good understanding of data sources batch and streaming identity stitching and audience activation
Experience with Tag Management Tools Adobe Launch or Tealium is a plus

Soft Skills

Strong analytical and problemsolving skills
Ability to work in an AgileScrum environment
Good communication and stakeholder management skills
Attention to detail and ability to handle multiple tasks simultaneously

Preferred Qualifications

Adobe Certified Expert Adobe Journey Optimizer or Adobe Experience Platform
Experience with other Adobe tools like Adobe Campaign Adobe Target or Adobe Analytics is a plus
Experience in industries such as Retail Telecom BFSI or Healthcare is a plus
Understanding of privacy regulations GDPR CCPA and consent frameworks

EducationBachelors or Masters degree in Computer Science Information Systems Marketing Technology or related fieldSkills:Mandatory Skills : HTML/HTML5,JavaScript,Software Engineering and Design Architecture,Adobe CampaignAbout Company:LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by 86,000+ talented and entrepreneurial professionals across more than 40 countries, LTIMindtree — a Larsen & Toubro Group company — solves the most complex business challenges and delivers transformation at scale. For more information, please visit https://www.ltimindtree.com/.

LTIMindtree

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