Remote Pharmacist
GABA Telepsychiatry
- Kerala New York City, NY
- Permanent
- Full-time
- Act as an empathetic resource for patients, providing clinical reassurance, emotional support, and encouragement regarding their medication journeys and health goals.
- Maintain precise and accurate records of patient pharmaceutical care, medication therapy reviews, and provider schedules.
- Guide patients through the telepsychiatry process, assisting them with platform technologies and addressing concerns about remote clinical consultations.
- Collaborate directly with patients to identify unique therapeutic needs and develop personalized medication care plans that align with their specific goals and preferences.
- Serve as a dedicated advocate for patients' rights, ensuring they have access to necessary medications and appropriate clinical services.
- Conduct regular clinical check-ins to evaluate, document, and report on patient progress and adherence to prescribed therapies.
- Facilitate communication between patients and the healthcare team, ensuring timely scheduling of medication reviews and follow-up consultations.
- Address patient inquiries regarding prescription billing, insurance coverage, and preparation for clinical appointments.
- Proactively manage the cancellation or rescheduling of appointments to maintain clinic efficiency.
- Keep patients informed of any changes to their schedule, ensuring they feel supported and well-informed throughout their treatment.
- Provide accurate, up-to-date information regarding mental health conditions, pharmacotherapy options, and available community resources.
- Bachelor’s degree in Pharmacy, Psychology, Nursing, Healthcare Administration, or a closely related clinical field.
- 5+ years of experience in a patient coordinator, clinical pharmacist, or clinical associate role, preferably within a remote healthcare environment.
- Excellent verbal and written communication skills (English-C1) to effectively relay clinical updates to patients and medical staff.
- Strong organizational skills and attention to detail for the thorough documentation of clinical interactions.
- Knowledge of mental health conditions, psychiatric treatment modalities, and community health resources is highly desirable.
- Proficiency with telehealth platforms and remote monitoring technologies is a plus.
- Ability to work independently, take initiative, and collaborate effectively within a multidisciplinary clinical team.
- Must be willing to work 9 AM to 6 PM EST, on a schedule of either Monday–Friday or Sunday–Thursday, depending on clinic needs.
- A strict commitment to maintaining patient confidentiality (HIPAA) and adhering to the highest ethical standards of pharmacy practice.