Position: Technical Support ExecutiveLocation:MohaliShift: Night Shift (PST Timings)Experience: 2-3 yearsNotice Period: Immediate Joiner / 30-day notice periodJob Description: We are seeking a highly motivated Technical Support Executive with 2-3 years of experience in supporting ERP software. The ideal candidate will work a night shift and must have a 30-day notice period or be an immediate joiner.Responsibilities:Provide technical support to customers via tickets, email, and Zoom meetings.Troubleshoot and resolve software related issues in a timely mannerLog and track customer issues in a ticketing systemEnsure customer satisfaction by following up on open issues and keeping customers informed of progressCollaborate with development and QA teams to resolve customer issues Continuously improve knowledge of the ERP software and stay current with industry developments Requirements:2-3 years of experience in technical support for ERP softwareStrong problem-solving skillsExcellent communication skills, both written and verbalAbility to work in a fast-paced environment and handle multiple tasks simultaneouslyAbility to work in a night shiftIf you are an energetic, self-motivated, and detail-oriented individual with a passion for providing excellent customer service, please submit your resume for consideration. We offer competitive salary packages, a supportive work environment, and opportunities for growth and advancement. If you are a technical support professional with a passion for helping customers, we encourage you to apply for this position.