VM Lead

• Source, evaluate, and onboard IT vendors and service providers for hardware, software, cloud services, consulting, and support.
• Negotiate contracts, pricing models, licensing terms, and service-level agreements (SLAs) with IT vendors.
• Monitor vendor performance using KPIs such as uptime, response time, issue resolution, and delivery timelines.
• Collaborate with internal stakeholders (IT, Finance, Legal, Procurement) to manage vendor selection and performance reviews
• Ensure vendor compliance with internal IT policies, data security standards, and relevant regulatory requirements
• Facilitate regular vendor audits, assessments, and risk evaluations.
• Identify opportunities for cost savings, risk reduction, and process improvements in IT vendor management.

• 9 - 13 years of experience in IT procurement, vendor management, or IT operations.
• Strong negotiation, communication, and relationship-building skills.
• Familiarity with IT governance and compliance standards.

Symplr