Inside Sales Role - IT (1-3 yrs) Mumbai (Telesales/Inside Sales/BPO)
Wings Inc
Mumbai, Maharashtra
Permanent
Full-time
9 days ago
Key Responsibilities:- Lead Generation & Prospecting:Generate new leads and opportunities by reaching out to potential clients through cold calling, email campaigns, and social media platforms (LinkedIn, etc.). Develop and implement effective strategies for generating new business opportunities.- Sales Pipeline Management:Manage the sales pipeline by tracking and following up with leads. Maintain an organized record of all sales activities in CRM. Ensure timely follow-ups and conversions to achieve monthly sales targets.- Client Engagement & Relationship Building:Build rapport with clients to understand their needs and introduce relevant solutions.Identify opportunities for cross-selling and up-selling within the existing client base.- Market Research & Strategy Development:Conduct market research to identify trends, challenges, and business opportunities.Develop tailored sales strategies to align with market needs and client expectations.- Sales Reporting & Forecasting:Provide regular sales reports and insights to management.Forecast sales performance and contribute to achieving team and organizational sales goals.- Collaboration & Coordination:Work closely with other internal teams (e.g., Marketing, Product) to ensure smooth sales processes.Coordinate with the customer support team for seamless handovers post-sale.Required Skills & Qualifications:- Over 2 years of experience in inside sales, preferably in B2B environments, with a focus on IT services, software, and application sales.- Proven track record of meeting or exceeding sales targets through cold calling and lead generation.- Excellent verbal and written communication skills with the ability to engage clients effectively.- The ability to communicate complex ideas in a clear and compelling manner.- Experience working with either of the sales engagement platforms such as Salesforce, HubSpot, or Zoho CRM, will be an added advantage- Familiarity with tools like LinkedIn Sales Navigator, Outreach.io, Apollo.io, and Mailshake to support lead generation and client outreach. (not mandatory or limited to above mentioned)- Willingness to adapt and learn new sales tools and techniques to improve performance.- Conduct market research to understand industry trends and client requirements.- Prepare regular reports on lead status, outreach efforts, and conversion.Preferred Qualifications:- Bachelor's degree or equivalent in a related field.- Familiarity with any CRM systems (Salesforce, HubSpot, etc.).- Experience with social selling on LinkedIn and other professional platforms. (ref:updazz.com)