Key Account Manager National Account Program
Kuehne+Nagel View all jobs
- Mumbai, Maharashtra
- Permanent
- Full-time
- To directly manage Key Account(s), in accordance with agreed targets, goals + company guidelines, eliciting customer needs + selling our key products + services.
- To negotiate rates with customers in alignment with the business units (BU), ensuring rate sheets are documented + maintained as needed by the BU’s.
- To ensure compliance with our sales management processes + systems, ensuring correct + timely updates in our customer relationship system (CRM).
- To monitor monthly performance against set targets ensuring that immediate actions address deviations.
- To ensure that account plan(s) are in place based on internal processes + templates which are signed off by the respective sales manager.
- To effectively hand over + transition new business into operations to ensure that customer requirements + company's commitments are met.
- To conduct regular + structured review sessions with assigned customers including; process for continuous improvement + innovation, review of customer strategy + priorities to deliver operational excellence.
- Minimum of 8 - 10 years of experience in business development or sales, preferably within the freight forwarding industry.
- Experience in developing SME and national accounts, within cross sectors.
- A proven track record of achieving sales targets and expanding market share in a competitive environment.
- Willingness to travel frequently for client meetings and industry events.
- Excellent communication and interpersonal skills to build relationships with clients and stakeholders.
- Global Exposure: Step into a world of international opportunities with a presence in 100+ countries.
- People-Centric Culture: Join a team where your voice matters and people genuinely care.
- Learning & Development: Grow with us—personally and professionally—through world-class training and career pathways.
- Innovation & Sustainability: Be part of a future-focused company driving real change in logistics and the planet.
- Rewards & Recognition: Get rewarded for your passion, performance, and potential.
- Stability with Agility: Enjoy the best of both worlds—a trusted global brand with a startup spirit.