This inclusive employer is a member of myGwork - the largest global platform for the LGBTQ+ business community. Job Description Opening date 03-Apr-2024 Closing date 17-Apr-2024 Job description Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist In This Role, You Will Leading infrastructure team and manage all operations related to IT infrastructure and service delivery within the scope of service line. As a decision-maker, you will decide what technologies will be adopted to meet future business needs, prioritize project, assemble project team, assign resource allocation, select vendor, recommend future state solutions etc. Working with the IT Service Management leadership, IT service owners, Head of Infrastructure, process owners and various service delivery groups to develop technical solutions that satisfy the business needs of the Technology organization. Review progress, manages resources, and ensures overall quality of completed Infrastructure delivery. Manage demand from users on Infrastructure and supervise the delivery. Strong technical knowledge, provide technical leadership, create, and manage infrastructure plan and standards according to IT strategic plan and roadmap. Manage change initiatives properly and in a systematically manner to ensure availability, performance and reliability of the systems impacted by change. Organize, supervise, and develop team for BAU support and Infrastructure team. Communicate to Head of infrastructure with efficiency and accuracy any progress and/or delays, Mutualize resources, reduce TCO, centralize services, study opportunity for cloud. Serves as liaison between team members and functional area management requesting work. Develop infrastructure plan and capacity planning to meet business growth. Manage infrastructure projects and resources effectively.
